"Averted consequences don't show up in metrics. That's one of the reasons the culture is dying." Your line here explains why the most important work in any organization is invisible.
The flywheel metaphor for the civil service is one of the best descriptions of institutional coordination I've read. Remove it and every administration starts from zero.
Just subscribed. Can't wait to read more of your work, Joe.
"Averted consequences don't show up in metrics. That's one of the reasons the culture is dying." Your line here explains why the most important work in any organization is invisible.
The flywheel metaphor for the civil service is one of the best descriptions of institutional coordination I've read. Remove it and every administration starts from zero.
Just subscribed. Can't wait to read more of your work, Joe.
Thanks Quy! That’s kind of you to say.